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Return Policy

Thank you for shopping at www.lucid.me

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Delivery Timeframes

The estimated delivery timeframe is 8 – 12 days via tracked, and up to 21 days via untracked shipping.

Contact Us

If you have any questions on how to return your item to us, contact us at hello@lucid.me.

Items Not Eligible

Free samples and their associated shipping costs are not eligible for return or refunds.